Create accounts for those who are responsible of finalizing the check-in/check-out, cleanings or maintenance and give them access to the dedicated apps.
Exploit our technology to improve business efficiency and overall quality of work. With each of the Web Apps, employees receive updated information about their tasks, avoiding confusion and easily reporting completed tasks, while managers have the ability to assign recurring tasks automatically and receive reports on incidents and completed services.
Reception
Who is in charge of arrivals and departures can access their dedicated app and find all the necessary information such as the next check-ins and check-outs for the next 7 days.
The app allows to enter and visualize reservation details to verify that all propaedeutical steps prior to the arrival have been completed correctly:
- Insertion of all bookers details
- Guest registration
- Payment of the reservation
- Payment of the deposit
- Signature of the contract (vacation or long term)
The app also includes a calendar to view in which property each reservation has to go.
Cleaning personel
The app presents a calendar to view all cleanings highlighting the most urgent ones, in other words the ones with a check-in and a check-out on the same day, and showing valuable information such as the time of arrival and departure inserted by the guest.
To guarantee an efficient cleaning management each cleaning can be differentiated using a specific status:
- Final reservation cleaning
- Maintenance cleaning (when a property has been empty for a long period of time)
- Extra cleaning to charge as an extra during a booking
Furthermore, it is possible to enter each cleaning task to mark it as "pending", "in progress" or "finalized" to guarantee a fluid, simple and efficient communication between all involved parts.
The user may also insert comments and load photographs within each cleaning to point out any situation that requires the maintainer's attention.
Maintenance personnel
Maintainers can access their dedicated app to see all assigned tasks for all those properties under their responsability.
Through the app they will know if the apartment is empty or if they will need to complete the task with the reservation still going on.
Within each created task they will find details concerning what they have to do, and can also add comments and pictures to share with the main office.